“In 2020, the automotive sector fell by 28%, and the development and performance of the Colombian market was not good due to the lockdowns at the beginning of the pandemic.”

“For Colombia, the BPO industry is experiencing a great momentum that allow us to explore new markets, verticals, and technologies.”

“We currently still have all our staff working from home, each equipped with their tech needs to assure they can conduct their business as efficiently as always.”

“We recorded growth rates of 40-50% in digital sales and up to 100% in some cases, such as digital leasing.”

“We have been innovating with technology, waste collection, and disposal.”

“It has been a difficult year for all industries and the insurance industry has been no exception.”

“The insurance sector is due for a digital transformation. The pandemic and lockdowns have made the switch even more urgent.”

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