LORENZO FERNÁNDEZ CUETO BARROS AND RODRIGO FERNÁNDEZ
What is the biggest challenge for the insurance and bond market in this new stage of the Mexican economy?
LORENZO FERNÁNDEZ CUETO B Without a doubt, and hoping that most companies remain in the market, growth is the biggest challenge for Mexican entrepreneurs.
RODRIGO FERNÁNDEZ G Maintaining a committed work team that perceives the difficulty and challenge that circumstances imply is essential to maintain growth.
What kind of customers are you looking for?
LFCB Medium and large, local and global companies have been our natural market.
RFG Attending highly demanding companies in service is our primary objective.
What is the primary added value of Intertec?
LFCB Service and flexibility. Our main goal is customer satisfaction and providing personalized advice and designing products focused on the needs of our clients. We must be sensitive to the reality of the three-player relationship and that it has to be a “win-win-win" one: the customer, insurance and/or surety bonds company, and ourselves.
RFG After being in a commodity market for 38 years, with customer retention of more than 90%, what ensures customer loyalty to one's brand is service. We motivate our team and get every member involved, being reliable and consistent in everything we do promoting the continuous improvement of our processes. Our average tenure is 18 years, which is invaluable for business continuity and lasting client relationships.
LORENZO FERNÁNDEZ CUETO BARROS AND RODRIGO FERNÁNDEZ
TABLE OF CONTENTS
Focus
Inclusive development
Home to more than 22 million people, Mexico City is one of the most important cultural, financial, and educational centers in the world. While the lack of a coordinated approach to urban development has hurt the city's potential in the past, the current government is fully determined to promote inclusive growth and capture all the gains associated with urbanization.
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Alexis Langagne, North Latam Managing Director, Prosegur Security
With a cybersecurity firm, a guarding services firm, an electronic security systems company, and a video security company under its umbrella, Prosegur Security is the only company to offer a 360-degree security solution in Mexico.
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Rafael Fernando Marín Mollinedo , General Director, Public Decentralized Office of the Interoceanic Multimodal Corridor of the Isthmus of Tehuantepec
With the development plan of Isthmus of Tehuantepec in hand, Mexico will bring about greater economic development in the country's often-overlooked south.
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Engineering
Each one of the three companies featured in this forum are known for disrupting the construction industry in their own unique ways. While Grupo Beck is a pioneer of the integrated delivery process in Mexico, Bovis is among the first companies to build high-rise buildings in the country. Sacyr Concesiones, on the other hand, uses infrastructure development as a means to promote equality.
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Fabrizio Feliciani, Regional Director, UNOPS
As the UN's special projects services unit, UNOPS' main goal is to support public institutions that are undertaking important infrastructure projects to contribute significantly to advancing a country or region's development agenda.
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Alejandro R. Paolini, Managing Director of Mexico, Central America & Caribbean, Siemens Healthineer
Siemens Healthineers' aim is to support the growth and development of Mexico's healthcare sector and help the government with innovative technologies, especially those that help treat chronic diseases.
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Yon de Luisa Plazas, President, Mexican Football Federation (FEMEXFUT)
Mexico's Liga MX is among the world's top-10 football leagues, and FEMEXFUT plans to push it into the top three by improving four key pillars, namely sporting success, sports justice, international relations, and social responsibility.
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