LOGISTICS
Logistics firms in Mexico are using state-of-the-art technologies and breakneck customer service to ensure that chronic traffic and geographical disparities pose less of a problem each day.

It has been a successful year. Over the last three years, we have been able to double our top line results while quadrupling our bottom line. In 2017, we will reach almost USD200 million in revenue in Mexico. The quality of the last year is reflected in all our market segments: air, land, and sea. We have also added some country logistics and new business segments like customs brokerage and project cargo. Apart from the growth in our traditional business segments, we have been gaining market share in these two new segments. The Mexican market is still growing, though perhaps not at the pace we might wish for. For us, the major factor has been capturing market share, because we have already outgrown the market in all segments. We have also been able to do this without reducing margins—and typically it is one or the other. In this case, we have grown and maintained the same level of profitability.

GRUPO AMPM just turned 26, and are thus still in our first generation as a firm. The idea to set up GRUPO AMPM came right after I finished my studies at the Panamerican University. We saw the need to improve delivery times and the quality of services in the logistics sector in Mexico. On top of that, we saw that prices were too expensive for these services. I initially proposed to the university rector that we create a messaging and logistics area within the institution, but he suggested that I set up my own company instead. We began by offering the same service at the same price as our competitor, the Mexican Postal Service, but delivering twice as fast as them. We saw many customers initially opting for the postal service, but after hearing good feedback and recommendations, they ended up switching to Grupo AMPM. Technologies were not as developed as now, and handwritten letters were still one of the main means of communication. Thanks to our fast services, our customers grew—and so did we.

Our services are focused on providing solutions for the delivery and distribution of e-commerce merchandise to large cities that have serious problems with traffic. That makes us a fundamental element in the innovation of urban logistics. The core mission of Paquete LIT is to provide each and every client with fast and flexible solutions adapted to individuals' specific needs. AeroXpress is our most innovative service, as it offers the user same-day delivery from one city to another. After 72 years of history in transport, our group of companies has found a solution for urgent service, helping us lead in logistics and distribution at the national and international level. Paquete LIT has a clear growth plan aimed a growing hand-in hand with the growth of e-commerce and focusing on growing with our clients who require high standards of punctuality and excellence in distribution and urban logistics.

TABLE OF CONTENTS
Interview
Alicia Bárcena, Executive Secretary , UN Economic Commission for Latin America and the Caribbean (ECLAC)
TBY talks to Alicia Bárcena, Executive Secretary of the UN Economic Commission for Latin America and the Caribbean (ECLAC), on Mexico's structural reforms in line with the 2030 Agenda and maintaining consistent growth.
read articleInterview
Frederic García, President, Consejo Ejecutivo de Empresas Globales (CEEG)
TBY talks to Frederic García, President of Consejo Ejecutivo de Empresas Globales (CEEG), on making Mexico a more attractive FDI destination and promoting growth and development in the South and Southeast.
read articleInterview
Dr. Enrique Cabrero Mendoza, Director General, National Council of Science and Technology (CONACYT)
TBY talks to Dr. Enrique Cabrero Mendoza, Director General of National Council of Science and Technology (CONACYT), on investing more in science, technology, and innovation and positioning Mexico as a knowledge economy.
read articleInterview
Sergio Ayala, General Manager, GIFAN
TBY talks to Sergio Ayala & Alberto Rementeria, Directors of GIFAN, on identifying and capturing niche markets in Mexico, importing healthy and profitable solutions in the food industry, and working with forward-thinking, medium-sized companies.
read articleInterview
Carlos Morales Paulín, Country Manager, Telefónica
TBY talks to Carlos Morales Paulín, Country Manager of Telefónica, on how to provide the best customer service on the market, an ultra-competitive suite of products, and forcing the competition to improve customer standards in the process.
read articleFocus: Digital Television Transition
Digitalizati-ON!
Starting with the first analog blackout in Tijuana, Baja California in June 2013, Mexico has achieved an effective national transition to digital television. According to data from the Federal Telecommunications Institute, 95% of the population benefits nowadays from digital terrestrial television (DTT).
read article