SPECIAL TREATMENT

Jordan 2019 | HEALTH | INTERVIEW

An award-winning medical center, The Specialty Hospital has received numerous recognitions for its contributions to medicine in Jordan.

Dr. Fawzi Al-Hammouri C
BIOGRAPHY
Dr. Fawzi Al-Hammouri has around 25 years of experience in healthcare leadership. He is a well-known healthcare leader and a role model in Jordan and in the region. He played a major role in improving the healthcare sector and the quality of healthcare services in Jordan. He is leading a huge effort to promote Jordan's opportunities of investment and focusing on the investment environment in the healthcare sector. Dr. Al-Hammouri was president of the Global Healthcare Travel Council (GHTC) from 2015 until 2017. He is one of the founding members and is currently the honorary president of GHTC.

The Specialty Hospital is Jordan's leading private teaching hospital with a number of international awards. Would you elaborate on the hospital's areas of expertise and those where it is pioneering medical care in Jordan?

The Specialty Hospital became one of the most awarded and accredited hospitals internationally. Our quality journey started in 1999. It has been accredited by The Joint Commission International (JCI) since 2008 and accredited four times by the Health Care Accreditation Council (HCAC). In 2017, we decided to apply for disease-specific accreditation, and we selected cardiac because cardiac diseases are among the major causes of death in Jordan. We are proud of our high success rate in open-heart surgeries for both adults and children. It took us about a year of preparation, and as a result, The Specialty Hospital became the first hospital in Jordan and the seventh in the world to be recognized as a Center of Excellence for two cardiac disease specific accreditations in acute myocardial infraction and in heart failure, giving us more exposure. We have noticed an increase in the number of cardiology patients coming to the hospital both from Jordan and abroad. We established the first cardiac rehabilitation center in Jordan as part of the accreditation. We also introduced the first CT scan, 512 slices, of its kind in Jordan and are likely the second center in the GCC region with the ability to do coronary imaging with one heartbeat.

What awards has the hospital received?

The Specialty Hospital is the first and only hospital to achieve the King Abdullah II Award for Excellence twice consecutively. In 2012, the hospital was awarded by Arabia500 for being among the top 500 regional companies in terms of growth rate in the past three years. The hospital's commitment to social responsibility to serve the local and the neighboring community was crowned by receiving CSR Arabia Award. In addition to that, we have received the MECCAward, Prince Faisal Award, ISO 9001, Occupational Health and Safety OHSAS 18001, Environmental Safety ISO14001, Hazardous Analysis and Critical Control Points HACCP for food safety, and quality management system for medical laboratories ISO 15189. In addition to all that, the Specialty Hospital was recognized by the Arab Hospitals Federation as The Best Hospital in The Arab World In Patient Centered Care.

The Specialty Hospital has been ranked one of the top-10 hospitals for medical tourism for three consecutive years. What is your strategy for maintaining this leading position?

The Specialty Hospital is the first and only hospital in Jordan to achieve the Medical Tourism Certification from MTQUA since 2016 and was ranked among the top-10 hospitals in medical tourism worldwide in 2017. In 2018 and in 2019 it was ranked as the third-best hospital worldwide in medical tourism.

What specific investments is The Specialty Hospital planning for 2019?

We have plans for a big project to build a new hospital and hotel to serve our patients and their families. That will be just across the street from The Specialty Hospital and is going to be a major project. The timeline for that is three to five years. We are currently in the licensing process and preparing the architectural plans. Currently, we are expanding our out-patient facilities. We are always expanding and developing departments and adding new beds. In 1993 we started with 88 beds and at present we have 265.

What actions are being taken to sustain Jordan's competitiveness as a medical tourism destination?

Another major development by the government is the establishment of a unit for medical tourism in Jordan. I will sit on the Board of Trustees as Chairman of the Private Hospitals Association (PHA), along with other stakeholders and the government.