Jul. 28, 2020

Issam Slaimi

UAE, Dubai

Issam Slaimi

General Manager, Golden Tulip Media Hotel

Dubai is a well-established tourist destination in the global tourism map.


Issam Slaimi, General Manager of Golden Tulip Media Hotel, joined the hotel in 2015 with 17 years of experience in hospitality. Slaimi comes from a sales background and has worked with hotels in Tunisia and the UAE.

How do you make Gold Tulip Media Hotel stand out in a competitive tourism landscape?
Our staff serve as if it is their own hotel. Our employee training always emphasizes the importance of excellent guest relations. We have a rating of 9.1 out of 10 for our staff in most of the OTAs and online platforms. In addition, blending contemporary amenities in elegant rooms and suites with personalized services ensures guests have a truly welcoming and relaxing retreat every time. All rooms are equipped with GRMS systems, 40-inch smart TVs, media hub, complimentary high-speed internet, and classy amenities.

What impacts do you foresee in Dubai's hospitality industry and economy more broadly?
Dubai is a well-established tourist destination in the global tourism map. Expo 2020 will give Dubai a more prominent place and ranking in other sectors of economy and will open doors to entrepreneurs attracted to the country. The hospitality industry will benefit from the rise in demand that Expo 2020 will create. The expo will also contribute more to the midscale hotels like the Golden Tulip. We also would like to thank the Department of Tourism and Commerce Marketing (DTCM) for their initiatives to attract more tourists to the country. Year on year, Dubai airport saw an increased number of passengers, with its flexible visa options as another advantage attracting more visitors to the country.

What are your strategic priorities and vision for 2020 and the coming years?
Our priority for 2020 is to make the hotel more established in the market, while working on the demand created by Expo 2020. We are working with select markets that fit our hotel. We are also aiming to strengthen our market presence in emerging markets to capitalize on the increased demand from these.