As Nigeria's leading security company, could you walk us through Pentagon Securities operations in Nigeria and the services that are most relevant in your portfolio?
At Pentagon, we provide integrated security solutions for assets, facilities, industrial and residential complexes, ports/jetties, refineries, depots, plants, offices, warehouses, etc. Some of the most relevant services we provide include security architecture design and review, risk assessment, cyber security, security training, pipeline surveillance, provision of security vessels for offshore platforms, procurement/installation/maintenance of security equipment, provision of armed escorts for VIP protocol services, and provision of trained security officers.
Rising insecurity in Nigeria has been a major concern in recent years, largely impacting the country's economy. How has this situation affected your clients, and how has it affected your organization?
Our clients are mostly corporate entities such as IOCs, NOCs, multinationals, government MDAs (ministries, departments and agencies), banks, non-profit organizations, and high net-worth individuals. For those of our clients who have their assets/facilities within the Niger-Delta region or the North-East zone for instance, it has become more expensive for them to run their businesses due to the higher security costs and employee wages associated with the higher levels of insecurity in these areas. Several companies who could not bear the increased risks and associated costs were forced to relocate to other parts of the country, or even close down entirely. This has led to increased unemployment, increased youth restiveness, and reduced production in the places they once operated, ultimately reducing the GDP of Nigeria. The rising insecurity also made Pentagon Securities become more of an agile organization. We adapted to the changing landscape and expanded our service offerings to suit the newer needs of our clients. In some instances we started providing more frequent security assessments, briefings, and trainings to our clients as a value-added service, and also began advising on journey management plans. In other cases we helped clients redesign their security architecture and also procure more suitable security equipment like bulletproof vehicles, automated bollards, and drones for aerial surveillance.
What role do Private Security Companies (PSCs) play with regards to the Government Security Forces in Nigeria, and what is their relationship?
In Nigeria, Private Security Companies (PSCs) complement the efforts of Government Security Forces (GSFs) like the Nigerian Police Force, Army, Navy, as well as other military and paramilitary organizations in the safeguarding of human lives and property. Whereas officers of Private Security Companies do not bear arms or carry weapons, they serve as the first barrier of entry/exit and first line of defence at any station they occupy. In this capacity, they carry out roles related to access control, security surveillance and perimeter patrol around the lives and property they are protecting. PSCs can also assist GSFs with intelligence gathering, especially in high-risk areas, and transmission of this intelligence to the appropriate channels for further action. For instance, at Pentagon we are able to leverage on our vast network of informants, our large number of employees, and our good knowledge of the local terrain, to gain actionable intelligence which is immediately passed on the GSFs. Based on these areas of collaboration, we maintain very warm relations with the hierarchy of the various Government Security Forces, as well as other relevant organizational and community stakeholders.
What are your key priorities and expectations for Pentagon Securities in 2020?
In 2020, one of our key priorities is to leverage on emerging technology to create even better solutions for our clients, ensuring that they remain fully satisfied with our products and services. In order for us to be successful at this, we plan to build more strategic alliances with Original Equipment Manufacturers (OEMs) and further strengthen our relationships with our foreign technical partners. Another key priority of ours is to engage our employees in more capacity building courses and training programs. We expect that these will increase our organizational efficiency and expand our capacity to swiftly deliver premium quality products and services on clients projects.