The Business Year

Geoff Walsh

SAUDI ARABIA - Transport

A Real Partner

Country Manager, DHL Saudi Arabia

Bio

Geoff Walsh has more than 15 years of logistics experience in a highly competitive, service-driven industry. He has been at DHL since 1996 and is currently the Country Manager of DHL Saudi Arabia.

How do DHL’s services address the needs of companies in the diversifying business environment of Saudi Arabia? DHL Saudi Arabia has been in the Kingdom for over 30 years, and […]

How do DHL’s services address the needs of companies in the diversifying business environment of Saudi Arabia?

DHL Saudi Arabia has been in the Kingdom for over 30 years, and we feel we have played a major part in the growth of logistics within the Kingdom by listening to all or partners and customers and sharing our expertise to deliver ideal solutions. We recognize that all businesses are different, yet have similar needs. By listening and understanding the business, we become a real partner whether it is in oil, healthcare, retail, or just a personal gift, every shipment is just as important to us, and we look to deliver our promise in delivering on time.

What trends do you see developing in the field of logistics, and how are they relevant to all sectors of the economy?

The field of logistics is continually changing as all sectors of the economy are looking for a faster, more economical way of getting their products to market. Over the last few years, models have changed to see more and more just-in-time solutions, as companies do not want to tie up cash in stock. We continually strive to improve our service with investment in state-of-the-art facilities and adding new aircraft to our global airframe.

Saudi Arabia has a growing population and growing imports from around the world. How does DHL plan to position itself to take advantage of this growth?

In 2014 and 2015, DHL Saudi Arabia is investing over ‚¬20 million in three new state-of-the-art gateways at King Fahd International Airport, King Khalid International Airport, and King Abdulaziz International Airport allowing us to bring in more flights from around the world. We have in-house customs clearance, meaning we get the shipments to all our partners faster and more secure than any other company can achieve. We also recognize that our people are our greatest asset. By investing in all of them with world-class training makes each of them a certified international specialist. We allow them to grow and give our partners comfort that their shipments are in the best possible hands.

How does DHL address the issue of human resources in Saudi Arabia, especially in reference to the ongoing labor reforms?

At DHL, we invest heavily in our people and also have strong localization development programs, where we continually grow our male and female Saudi staff and look at middle management programs for all our future stars. We strive to be an employer of choice, and as with our customers we also listen to our people and have many CSR activities where we involve all our people in putting something back into the local community giving all a sense of giving and belonging. We see DHL Saudi Arabia as a family where we all look after each other and work as one.

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