Developing and embracing technologies such as blockchain, Internet of Things, cloud computing, and artificial intelligence has put Dubai in the driver seat to become the world's first smart city.

Fadi Kanafani

Senior Director Middle East & Africa, NetApp

The market is finally starting to adopt the cloud. When a company decentralizes and harnesses the cloud, it is better positioned to grow and develop. The cloud is a multi-purpose platform that can be utilized for workloads that require more computing power, for example, to lower a company's CAPEX bill, leverage the cloud for disaster recovery, or back up as a service. While certain workloads and data will be kept out of the cloud for various reasons, the cloud can still be leveraged in vital ways to make operations leaner and more seamless. Because of the relationship NetApp has with hyperscalers, our customers have the opportunity to utilize their data exactly as they would if they were managing it on their premises. We can even make their data mobile between clouds, so companies are not locked in to any provider. Using NetApp software in the cloud provides our customers with the same feature rich capabilities; hence, greatly reducing their footprint and the overall storage bill.

Monzer Tohme

Regional Vice President Middle East, Epicor

Among our products, Epicor ERP is focused on mid-market enterprises, and Iscala is focused on small businesses and the hospitality sector. In addition, we recently acquired Doc-star, which is a content management and workflow/document management-focused solution. Moreover, we have two products around business analytics and dashboards, Epicor data analytics and the PI, and have introduced an extension on the manufacturing execution system (MES). With MES, we complete the full business coverage for any manufacturing industry, bringing them full control over their shop floor and machines. We have a cloud-first strategy. We want to give the customer the option to select what fits their vision and strategies. The cloud provides a better ROI with a business application. We provide clients with end-to-end solutions and ongoing education so they can leverage technology to make better decisions to be more efficient and profitable. Cloud adoption rates in the region are 20-30%; however, within two years I can see it going up to 70 or 80% in GCC countries.

Fady Richmany

Senior Director & General Manager, Dell EMC

Blockchain will become a global platform for conducting transactions and building a ledger, eliminating the need for countries to have a centralized authority for currency. The UAE is committed to use blockchain in all government departments by 2020 and Dell is investing USD4.5 billion in R&D annually. For Internet of Things (IoT), our strategy is about making it more intelligent by combining it with AI. Digital transformation results in higher susceptibility to attacks and Dell Technologies is well positioned to tackle that with Secure Works, a managed services security company, and RSA for identity management and advanced analytics. For cloud services we have Virtustream, a Dell Technologies company that allows customers to run their mission-critical applications on the cloud. In 2018, Data Hub Integrated Solutions, a fully-owned subsidiary of Dubai Electricity and Water Authority partnered with Dell Technologies to develop and deliver cloud computing solutions, integrated infrastructure administration services and servers, secure data storage solutions, and innovative information technology applications.

Chris Govier

General Manager, Xerox Emirates

Our devices are workplace assistants that help people to work more efficiently. All our devices have interfaces, and many of them have programable and customizable apps that can help with the workflow. Information security is another key aspect; when a document is opened on a device that sits on a network, there is the risk of an information leak. We partnered with industry-leading companies as McAfee and Cisco to ensure security. Scanning and archiving is a critical offering for us as well; banks and insurance and telecommunication companies that are historically heavily document intensive now have their documentation digitized by us. We enable people to share information throughout their organization in the most efficient manner, and software is an incredibly powerful way of doing that. On the office side, people want to be more efficient, reduce print, and control costs, while maximizing security and ease of flow. The convenience of connecting to and using any Xerox device from one core communication device is absolutely critical.