CONNECTING THE WORLD

Dubai 2020 | MOBILITY | INTERVIEW

With specialized solutions for growth markets and industries, a proven commitment to corporate responsibility, and an unrivaled presence in developing markets, DHL is positioned as the logistics company of the world.

Geoff Walsh
BIOGRAPHY

Geoff Walsh is the Country Manager for DHL Express UAE. Based in Dubai, Walsh is responsible for all DHL Express operations within the UAE. His career with DHL spans more than 20 years. He joined the company back in 1996 as operations manager for the East Midlands in the UK, and since then has moved onto several senior roles within DHL MENA such as area operations manager, MENAT road network manager, Oman country manager, and Saudi Arabia country manager. He has overseen and vastly contributed to the expansion of the air and road networks of DHL in the Middle East over the last 16 years.

What has made Dubai so successful as a transportation and shipment hub?
Dubai is known for its progressive infrastructure and logistics capabilities. Dubai recognizes trade as a growth enabler for local and international businesses. The government has invested heavily to make trade easy for all local and international organizations. The free zones have enabled large multinationals to trade and operate out of their own warehouses with market leading transit times to basically anywhere in the world. One of the biggest markets in the region is Saudi Arabia, which is served easily through Dubai's advanced infrastructure. Fruitful partnerships across the public and private sectors are enhancing the confidence of regional and international investors and boosting competitiveness of the local maritime sector, which is promoted by R&D, innovation, and smart transformation.

How will Expo 2020 impact your operations?
From a logistics point of view, Expo 2020 will have a significant and positive impact on the industry. The exhibition is expected to boost trade, logistics, and port operations across the UAE. The Expo will showcase the country's geographic positioning as well as DHL's capabilities and market leading transit times.

What are DHL's latest advancements in technology and innovation?
DHL is exploring how innovation in the logistics industry can support the future of transportation around the world and in the Middle East region. We have three innovation centers around the world in Germany, Singapore, and the US. We are looking at robotics, autonomous vehicles, and more. DHL has tested Baxter and Sawyer, two smart and collaborative robots, in its warehouses on co-packing and value-added tasks, such as assembly, kitting, packaging, and pre-retail services. The advancement of technology in the logistics industry is driving the adoption of collaborative robots to improve efficiency in the supply chain. We use drones in areas such as the rainforest.

How important is sustainability?
Going green is one of our main priorities. Our contribution to greater sustainability around the world is green logistics. To realize a more sustainable future, we believe it is important to think big. Our new climate protection target is to reduce all logistics-related emissions to zero by 2050. To help realize this target, we have established a number of ambitious interim goals across the main action areas of our sustainability strategy. The first is to increase our carbon efficiency by 50% compared to 2007 levels. Second, we are reducing local air pollution by operating 70% of our first and last mile services with clean pick-up and delivery solutions, such as bicycles and electric vehicles. Third, we are encouraging more than 50% of our customers to incorporate green solutions to amplify environmental sustainability across the supply chain. The fourth interim goal is to certify 80% of our employees as GoGreen specialists and get them involved in our environmental and climate protection activities. This includes joining partners to plant 1 million trees every year. We also minimize our consumption of water and paper.

How is DHL positioned within the transport and logistics landscape?
DHL is the leading global brand in the logistics industry. We offer an unrivaled portfolio of logistics services, ranging from national and international parcel delivery, e-commerce shipping, and fulfillment solutions to international express, road, air, and ocean transport and industrial supply chain management. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive, and retail; a proven commitment to corporate responsibility; and an unrivaled presence in developing markets, DHL is positioned as the logistics company of the world. To meet the demands of over 1 million customers around the globe, DHL has over 4,000 offices in more than 220 countries and territories. They handle a total of 160 million shipments per year. DHL runs a fleet of more than 250 aircraft, operating 714 scheduled flights every day. We are conscious that we impact the environment and are striving to have the greatest positive impact, environmentally, socially, and economically.