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ROUND TABLE

Two-way Street

The outbound tourism industry in Mexico is seeing its customers choose a wider variety of destinations and experiences. Inbound tourism is met with agencies that know the many facets of the country’s attractions.

JUDITH GUERRA

GOT IT COVERED

Our team has personal knowledge and experience to provide high-level service. We take care of everything for travel agencies with the highest quality service and technology, providing training and a variety of travel products and services.

 

MORE THAN BEACHES

According to the tourism board, the sector has grown by 13%, and the number of South Americans visiting the country has also increased. We have very good hotels, services, and restaurants. Our history, museums, culture, handicrafts, and cuisine make Mexico more than just beaches.

 

HEADED SOUTH

The most popular places to visit are our neighboring countries, the US, and Europe. Two years ago, we started selling packages to South America. Accordingly, airlines in South America have launched a variety of good promotions, creating a movement for more traffic to their destinations.

 


 

GERARDO DAVID

LIVE & LEARN

We want to offer the experience of being a traveller, not a tourist. Most of the traditional agencies and online services offer the usual tourist packages, with hotels and cars. We are working to offer different ways of travelling. One of these methods is called “Live and Learn,” where customers can study or work outside of Mexico for an extended period of time.

 

TANGIBLE PROFITS

Although we have been investing very heavily in our web page, we still believe in our physical outlets. This company has been growing by 30% annually for the past five years. In 2011, profits grew over 40%, and our offices are selling more and more products.

 

TOURING & TRAVELING

Our customers fall into two categories: tourists and travellers. The first kind can book a flight and a hotel on our website. The second kind of traveller may be going to Europe for two months, and prefers to see someone who can give advice. One of the most valuable things we offer at our shops is professional advice at zero cost.

 


ESTEBAN VELÁSQUEZ

TERMS OF NEGOTIATION

Our core business is to connect different suppliers such as airlines and hotels, cars and cruises in one system, and then negotiate with travel agencies that can offer everything they need through this one system.

 

RAISING AWARENESS

One of our roles is to educate the market. The travel industry feels that Sabre is its global partner with a global vision; we can educate it about the next steps and new technology in the travel industry.

 

COMPETITIVE ADVANTAGES

We have many business units as well as the opportunity and capability to see the travel industry from many points of view. We have relationships with agencies and understand customer needs. We understand the airlines’ needs, opportunities, and challenges.

 

© The Business Year

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